Trying to cancel
I have been trying to cancel the account since last year. I have tried over and over to cancel but it is impossible! All I want is to chat to someone without spending hours on the phone to sort this out and not be billed for a service that was cancelled. Please can I get a direct email address as I have tried the chat option online but no reply. Thank you.
Hi megan-birkett,
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction ***
Regards
Garreth
Telkom Social Media Team
Best regards,
Hi megan-birkett,
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction ***
Regards
Garreth
Telkom Social Media Team
Best regards,