Trying to cancel

On the 12th of January 2015, I cancelled my Telkom line ***) by calling the call centre and then emailing [Email Removed] I then waited the required one months notice period and paid my last account. On the 16th of March, I receive another bill for the line I cancelled. Ire-emailed [Email Removed] to inform them I was still being billed. I then called the call centre the same day to inform them of the issue and they requested I email Buyi on [Email Removed] which I did. I emailed again on 24 March to follow up and still no response. Then I received another bill on 17 April and following up again to both email addresses. I tried to call but was left on hold for over an hour so I gave up. Now, true as nuts, today (18 May) I received a new bill saying I am late in paying and have received a penalty. <br> TELKOM - GET THE MESSAGE - I WANT TO CANCEL!!!