PC
Pierre C

1 reviews | Active since Oct 2009

24 Feb 2015, 15:24

TRYING TO CANCEL

I have now been trying to cancel my Telkom account without any success. If you call 10210, you are put on hold for 40 minutes and then the call drops. I went to a Telkom store but was told they are not authorised to cancel an account and they can only log the request on the system.<br> <br> How do I go about to cancel my Telkom account?

0
Replies (1)
Telkom
Telkom's reply24 Feb 2015, 18:35
Official
Hello pierrec1,

Thank you for your post.

Kindly note that we have sent you an email advising you accordingly.

We apologise for any inconvenience caused.

Ref SM91749

Regards,
Didi Guma
Telkom Social Media Team
***

Best regards,