KS
Karabo S

1 reviews | Active since Feb 2017

06 Mar 2017, 15:51

Trying to be smart

<p>Telkom is supposed to credit 136.35 for August and 136.35 for December and remove aarhe for debit order rejection fee they only credit me 136.35 pay my other 136.35 or I'm taking this further </p>

0
Replies (2)
Telkom
Telkom's reply07 Mar 2017, 10:39
Official

Good day

Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.

Your ***

We apologise for any inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team.

Best regards,

Telkom
Telkom's reply09 Mar 2017, 10:54
Official

Good day Karabo,

Please note that only 2 Rejection fees were charged and we have credited R337.29 ( R136.35 + R200.94). However going forward it will be charged should a debit order fail.

Your account is still in arrears with 267.04 , please make the payment to bring you account up to date.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

Best regards,