MK
Mogamat K
1 reviews | Active since Jul 2010
26 Feb 2016, 10:13
Trying to activate RICa without success
Ordered a LTE wireless R599 special and R3000 worth of equipment arrived on Tuesday morning.<br> <br> However, I have unsuccessfully tried to get it activated since then.<br> <br> Promises of escalation and referring to other numbers/departments has been frustrating. promises of feedback has been useless. they cannot find me on the system. Interactions via Telkom chat, Telkom Facebook messenger and call centres all result in no progress.
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Replies (2)
Telkom's replyOfficial
26 Feb 2016, 10:27Hello adielk,
Thank you for making contact with us and brining this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our Mobile team to investigate and provide feedback as soon as possible.
***
Regards
Telkom Social Media Team
Thank you for making contact with us and brining this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our Mobile team to investigate and provide feedback as soon as possible.
***
Regards
Telkom Social Media Team
Telkom's reply26 Feb 2016, 10:27
Official
Hello adielk,
Thank you for making contact with us and brining this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our Mobile team to investigate and provide feedback as soon as possible.
***
Regards
Telkom Social Media Team
Thank you for making contact with us and brining this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our Mobile team to investigate and provide feedback as soon as possible.
***
Regards
Telkom Social Media Team
MK
Mogamat K's updateReviewer Update
28 Jun 2016, 18:23Was sorted eventually.
MK
Mogamat K's update28 Jun 2016, 18:23
Reviewer Update
Was sorted eventually.