LA
Lisa A

1 reviews | Active since Aug 2015

12 Aug 2015, 13:01

Trying for two weeks to cancel my Telkom account

I've tried numerous times over the past two weeks to cancel my Telkom account, but when I call 10210 I am left holding indefinitely. I've just been on hold now for 27 minutes (again) and was cut off after holding all that time. I've previously held on for even longer, but eventually had to ring off due to prior commitments.<br> <br> I need to cancel this account as I'm relocating overseas and need it done soon.<br> <br>

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Replies (1)
Telkom
Telkom's reply12 Aug 2015, 16:21
Official
Hello LJAndersson,

Thank you for making contact with us

This response serves as confirmation that your query has been received and we will contact you soon.

We do apologize for any inconvenience we have cause to you.

Should you need to contact us for any further questions please contact us via Email: ***.


Your reference number is: SM133843

Regards
Luleka
Telkom Social Media Team