MS
Marike S
1 reviews | Active since Jun 2015
18 Jun 2015, 10:51
TRYING FOR 2 MONTHS TO CANCEL BUSINESS LINE
Hi,<br> <br> We have been struggling for two months to cancel our Telkom Business line. We are still being billed every month for line rental (which we have paid up to now)<br> <br> Your call centre keeps transferring us from one person to the other and no one can/will assist.<br> <br> We have sent about 20 emails, with no replies!<br> <br> Our details:<br> <br> Account Number: ***<br> <br> PLEASE ASSIST AS SOON AS POSSIBLE!!!<br> <br>
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Replies (1)Telkom's replyOfficial
18 Jun 2015, 11:21Hello ms070389,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.
Your reference number is SM118785.
We apologize for any inconvenience caused.
Regards,
Busi Tshabangu
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.
Your reference number is SM118785.
We apologize for any inconvenience caused.
Regards,
Busi Tshabangu
Telkom Social Media Team
***
Telkom's reply18 Jun 2015, 11:21
Official
Hello ms070389,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.
Your reference number is SM118785.
We apologize for any inconvenience caused.
Regards,
Busi Tshabangu
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.
Your reference number is SM118785.
We apologize for any inconvenience caused.
Regards,
Busi Tshabangu
Telkom Social Media Team
***
