TRY AND CANCEL SERVICES

21 Nov 2014 I cont Telkom to cancel service on 2 acc in Pretoria 1 bussiness we closed Sept 2014 and 1 for house we moved out of Oct 2014. 1Dec2014 cont Telkom to follow up on request to cancel was told to fax or mail docs so I did. 12Jan2015 cont them was told to fax or mail documents. No mail did go through for 3weeks recipients mailbox is full. Feb 2015 rcvd Telkom accts with large outstanding balance. Called them said that I must pay full outstding balances before they close the accounts. Was upset requested this in Dec2014 paid full outstanding faxed with documents. 16 March 2015 called again accounts still active was told to go to nearest Telkom shop in Pretoria and ask for assistance. I stay ****m from Pretoria the next day drove through from Lydenburg to Pretoria to the Telkom shop. Spend a day on the road and 1 hour in Telkom shop was given a reference number and said it will be sorted by end March 2015. I have been mailing faxing it is nearly 10 months every time I phone they tell me to pay the outstanding amount before they can cancel these services. Why must I pay for something that I do not make use off for 10months after all the requests to cancel services. Please..