TRULY PATHETIC - HELKOM is a more fitting name!!!

Is it possible to give zero stars??? BEYOND FRUSTRATED! I have been waiting 3 MONTHS for my Telkom line to be activated! I first visited the store on the 6th of February and it is the 9th of May today. This is more than 13 weeks that I have been paying for a service that I don't have. I already have a line installed at my premises, I just need a technician to activate it. COME ON, Telkom!!! I phone your call centre EVERY DAY and every day I get a different story or told that your system is down. Every operator I speak to says they'll escalate the problem and phone me back and I've yet to receive a single call-back in 3 MONTHS! I've wasted hours of my time in the stores trying to get answers and hours on the phone. I honestly don't know what to do next. Absolutely shocking to say the least.