mP
mahdiyyah P
1 reviews | Active since Sept 2016
28 Aug 2017, 08:14
Truly disappointing performance
After making me wait home for am entire day without pitching up, Telkom calls me on Saturday to inform me I should pick up my router from a Telkom store & there would be no charge. So I make the LONG journey to my nearest Telkom store, only to be yelled at by the sales person, who demanded I pay R1000 upfront. All in all, ****py service frm Telkom. I am beyond disappointed. I have decided to cancel my line if my router isnt received by tomorrow afternoon.
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Replies (2)
Telkom's replyOfficial
03 Sept 2017, 08:43Thank you for making contact with us.
This response serves as confirmation that your query has been received. We will follow up
and provide feedback soonest.
Please send us a private reply with the affected number and ID number of account holder.
Your ref for this query is AI***.
Regards
Yazied
Telkom Social Media Team
Best regards,
Telkom's reply03 Sept 2017, 08:43
Official
Thank you for making contact with us.
This response serves as confirmation that your query has been received. We will follow up
and provide feedback soonest.
Please send us a private reply with the affected number and ID number of account holder.
Your ref for this query is AI***.
Regards
Yazied
Telkom Social Media Team
Best regards,
Telkom's replyOfficial
07 Sept 2017, 12:28No response. We are now closing this query.
Best regards,
Telkom's reply07 Sept 2017, 12:28
Official
No response. We are now closing this query.
Best regards,