Truly disappointing.

Good day,

Hate to complain when i have never had an issue with Telkom, until now. I have a 10Mb line to clarify.

For the last 3 week I have had constant issues, for the first 2 weeks I have been getting speeds of 0.66mb download and 0.17 up, To have called in multiple times and have the line reset and optimise the line. all was fine when last Friday I got home and finally had 5mb download. until 3 days ago when my Line went down and has not come back yet.

I have called in each day it has been off to receive different answers, a lot of promises and no actual solutions. I even had one consultant state "what do you suggest i do" to me .

I am truly fed up. this is what you call service? Fix My Line!