RJ
Richard J

1 reviews | Active since Oct 2011

02 Jul 2015, 12:16

Trudon and Telkom conspire to ***** my money

I have received a Telkom bill with a Trudon amount for placing information in the Yellow and White pages. I am the principal of my company and the only person authorised to agree to any expenditure. A partial recording supp**** by Trudon show a conversation had with a member of my staff, but as this was not heard in its entirety I did not hear any agreement, which regardless, cannot be made without my authorisation.<br> <br> My main complaint is that Telkom are complicit with this and are therefore just as guilty, how dare they bill for this ************ telemarketing company, without a signed consent, I am the account holder!<br> <br> I want all monies billed for Trudon on my Telkom account reversed immediately.

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Replies (1)
Telkom
Telkom's reply02 Jul 2015, 13:09
Official
Hello Wizard_1,

We certainly understand and acknowledge why you wanted to bring this matter to our attention.

Be assured that your query has been escalated to the Technical Department and feedback will follow. ***

Apologies for any inconvenience caused.

Kind Regards
Tebogo Nash
Telkom Social Media