BM
Bonga M

1 reviews | Active since Jan 2016

20 Jan 2016, 15:32

Trouble cancelling an expired contract

Visited the Telkom Sandton City today for the third time in 10months with the same complaint, what I found the most annoying is the condescending tone and attitude of the branch manager, who said im welcome to wait another 10months of none delivery if I want to, when I asked when can I call back to find feedback on the matter he said I shouldn't come but if I want to bring the lunch I can, the nerve!<br> <br> Anyway my issue is, I have been trying to cancel a contract for over 10months now, I have exhausted every avenue available to me to have this cancel, numerous phone call that yield the same or no results, going to the branch only to receive no help. Telkom's service is so frustrating and the beyond reproach attitude of their staff makes you realise how much they know that nothing will be done.

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Replies (1)
Telkom
Telkom's reply20 Jan 2016, 15:47
Official
Hello bongamabena,

Thank you for making contact with us

This response serves as confirmation that your query has been received and we will contact you.

We do apologize for any inconvenience we have cause to you.

Should you need to contact us for any further questions please contact us via Email: ***.


Your reference number is: SM186172

Regards
Luleka
Telkom Social Media Team