Trouble cancelling ADSL line

<p>I have given 30 days notice(30 Jan 2017)to cancel my Telkom ADSL and landline (I</p> <p>( I received an automated response saying: "Dear Customer </p> <p>"Dear Customer </p> <p>We hereby acknowledge receipt of your fixed line Consumer Contract and Services Cancellation/ Retention Request. " )</p> <p>and so far havnt recieved ANY solid confirmation that it is actually cancelled....i had to phone THEM twice to find out what is happening....and both times i was promised to be emailed back to keep me up to speed AND surprise surprise NO emails...</p> <p>The most recent call was yesterday,and the lady PROMISED me she would email me and her manager to keep me in the loop BUT again....NOTHING.....</p> <p> </p> <p>Is Telkom trying to ignore my cancellation by not confirming it and then just coin some more cash by sending me more bills????</p> <p> </p> <p>Come on Telkom i played according to the rules,play nice!</p>