TRIED TO USE YOUR E MAIL NO REPLY...

Hi<br> <br> I tried going the route via your website and sent a mail to [Email Removed] got no reply from Telkom so let me use HP as this is the only way i can get a response as going to any of your stores would involve having to set aside about 2 Hours as the service at the stores are revolting.<br> <br> Please see below my query i have and please can someone advise<br> <br> Please can you check and advise<br> <br> I am on a Smart plan 100 with an LG G3. This was in your brochure for R399.00 per month.<br> <br> Now I received my new invoice, the total of the 2 lines are R1146.50 working out to R573.25 per line?<br> <br> Please can you advise if this includes the pro rata charges as I did not sign for R573.25 per month I signed for a deal of R399.00 pm?<br> <br> My details are as follow<br> <br> Account ***<br> Service ref ***<br> Lines<br> ***<br> ***<br> <br> I want to know what my bill is going to be next month as I am under the impression this deal will be R399 for the 2 LG phones as we get free telkom to telkom calls and the data is also free? I am expecting a bill for R399 for the 2 phones and R399 for my wifi at home? Because i signed for a deal of R399 not R573.25? I am hoping these are Feb pro rata charges.