Tried to Cancel and they added a service.

I tried to cancel my Account in December.<br> I was told to first get the Line released by Afrihost, this was done, I then Called them Back in January To do the Cancellation.The Lady who assisted me told me it was done, and I left it at that.<br> I now find out that instead of CANCELLING the service, Telkom ADDED as DSL service, thereby increasing my monthly subscription charges from R187 to R400.<br> FIX THIS NOW...