MG
Muneeb G

1 reviews | Active since Aug 2010

01 Sept 2015, 14:10

Tried applying for FTTH 3 times - no response

Hello Telkom<br> <br> I app**** for FTTH three times with no success - I handed in my forms literally 3 times and all the time my request has received no response<br> 1) Through internet<br> 2) Through agent<br> 3) Through the Claremont branch<br> <br> I have had no luck - all 3 times i was told I was going to get someone to call me but I have had no response - your service is disgusting. I have no choice to do business with you as you have the monopoly - if you cannot deal with peoples queries then give up your monopoly.<br> <br> PS! and yes i do have access to FTTH in my area - if I dont then you need to update your website.<br> <br> I await a reponse.

0
Replies (1)
Telkom
Telkom's reply01 Sept 2015, 14:30
Official
Hello tommyboy,

Thank you for making contact with us

This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.

We do apologize for any inconvenience we have cause to you.

Should you need to contact us for any further questions please contact us via Email: ***.

Your reference number is: SM141223

Kind Regards
Zulfah
Telkom Social Media Team