Treat clients as like dirt

I app**** to have my existing land line converted to a ADSL line, after stuffing the order and application up several times, they tell me there is no port available. I came to hear that ports were made available and after several calls to 10210, eventually the router gets installed, but the technician tells me that before I can use it, Telkom will give me a call confirming my username and password(this never happened). This morning I receive a call trying to find out whether my telephone number is correct and I am told that my ADSL will be operational today(again nothing happened). The staff at the call centre and Technical centre are unhelpfull sending us from pillar to post. Throughout this process we have made in the region of between 30 to 40 calls to Telkom of which many were just cut off<br> I require someone from Telkom to take control of this situation, and if they cannot they must please arrange to come and remove this ornament (referred to as a router from my premises and cancel this contract). It is the worst company that I have ever dealt with - total incompetance. I would like to see them prove me wrong, by sorting this issue out by the end of business tomorrow (6 Dec2015)