1 reviews | Active since Mar 2018
Trash service
I am so ****ed with Telkom’s service honestly.Who ever attends the ********** email box?like how many times must I send a cancellation form in order for you guys to cancel my contract that has already expired?you guys keep on debiting my account also I better get my refund including my bank charges.Your service is poor and I’m going to make sure that I will spread the word with this ****ty experience I’ve had with you guys cause wow this is really trash service.I have been sending a cancellation form since the 12/02/2018 when I call I get through to different agents who keep making a fool out of me by giving me wrong email address.I have also complained on Twitter but whoever that runs that twitter account is just as *********** as your customer care agents.I hope this is the last time I’m ever writing to you Telkom and about this garbage service this company provides.
Good Day
Thank you for allowing us the opportunity to assist further on your query.
Kindly confirm your affected telephone number/s, reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.
Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.
We sincerely apologize for the inconvenience.
Kind Regards
Tumelo
Best regards,
Good Day
Thank you for allowing us the opportunity to assist further on your query.
Kindly confirm your affected telephone number/s, reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.
Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.
We sincerely apologize for the inconvenience.
Kind Regards
Tumelo
Best regards,
Good day
Thank you for getting in touch with us, we apologise for the late response.
This is to confirm that the number *** has been cancelled.
Please do not hesitate to contact us should you require any further assistance.
Have a great day further.
Regards
Launa
Telkom Social Media Team
Best regards,
Good day
Thank you for getting in touch with us, we apologise for the late response.
This is to confirm that the number *** has been cancelled.
Please do not hesitate to contact us should you require any further assistance.
Have a great day further.
Regards
Launa
Telkom Social Media Team
Best regards,