Transferring of landlines ( pending over month)

We moved houses in May therefore we need to transfer telephone lines in order for us to get ADSL internet. We logged a call to transfer lines over a month before we moved. They said we should phone a week before we shift because it is too early for anything to take place. We phoned a week and a half before we moved, they said we should have phoned earlier because this process may be long take up to 2 weeks ( CAN YOU BELIEVE THIS)

Anyway, after over 20 queries online/phone call/ twitter and nothing has been done. Everyone tells us the same thing. Our query is "STUCK". Everyone says they ESCALATED the matter. There isnt even a scheduled date!

Every time WE WANT TO SPEAK TO A MANAGER, THEY ARE IN A MEETING. DEFINITELY LIES. UNLESS TELKOM HIRES MANAGERS SOLELY TO SIT IN MEETINGS THE ENTIRE DAY.

As you can see. THIS IS FRUSTRATING.

We still don't have a landline, therefore, we cannot get ADSL internet. It is so unfortunate that we cannot go to anyone else, or else I would. It cost us literally thousands because we had to resort to using mobile data in the interim.