Transferred this way and that, issue not adressed

I tried valiantly to contact Telkom to enquire about the SmartBroadband Uncapped Wireless product. I fall just outside the coverage area according to the website but have reason to believe that I am covered. I would like someone to do a signal test at my house to confirm. I tried calling 10210 several times, each time waiting for ten or fifteen minutes only to be cut off. When I did finally get through, they told me to phone 081 180. Which took long to answer as well, only to be transferred to \sales"";16/01/12 10:08;NULL;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;110791;781603;15;2;0;0;0;0;2;NULL;NULL;NULL;16/01/05 14:10;16/01/12 7:19;Bad food and filthy store;;Owner supervisor;***;On 5 January 2015 around 14h00pm I went to Fish and Chips Co in Tramshed to buy hake Russian and Chips. I was disgusted when I entered the premises. The shop was so filthy. The floors were dirty. The rugs they were using to wipe surfaces (even where they were preparing the food) were literally black and not even brown. The only empty table was wet and filled with the previous patrons' food leftovers. I ignored that and went ahead and ordered my meals. I wanted to use the Card machine. The cord to the machine was so short that after you enter your pin the machine gets hidden and you cant see your card. The food came and I couldn't stomach it. I only ate 25% of the food and had to throw away the rest. The Russian was a mushy sausage that was off looking with a funny smell. The chips where brown and the hake had a very hard exterior that I couldn't eat it. I am very disappointed as I love this franchise but will not be returning to Tramshed again;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;938718;895806;40;2;0;0;0;0;2;NULL;NULL;NULL;16/01/07 9:00;16/01/12 7:22;Petrol and mileage used *******ly;4,41E+12;Mohammed;***;We booked Arbee ParknFly on Groupon for 2 weeks. When we picked up our car on the 7th Jan 2016 and Mohammed had rushed off we discovered 194 klms more were used (should have been 14 klms) costing us R232.80. We phoned him (Mohammed) the next day and he denied it and put down the phone. We can back up our claim. I also emailed and have had no response.<br> We are pensioners (struggling) also this experience has left us very disappointed in this unprofessional conduct which mounts to ***** and theft.<br> regards Sheila ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;938719;899973;8;2;0;0;0;0;2;NULL;NULL;NULL;21/12/20 15:00;16/01/12 7:23;overcharged and uncompleted job;;Archie/Wellington;***;Supposed to lay buffalo lawn on an area. Only did three quarters. Charged R1040 more than was actually doneand said they would come back to complete the job and never saw them again;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;482401;1004;13;2;0;0;0;0;2;NULL;NULL;NULL;15/11/30 11:23;16/01/12 7:23;Ranault Dealer Service is VERY BAD ;8,21E+12;;***;I've received a horrific service &amp;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;370347;164;14;2;1;1;5;3;5;NULL;NULL;NULL;16/01/12 9:11;16/01/12 7:25;DO NOT ORDER ONLINE!!! v2.0;Order number *** & reference ***/GO;Online Management Team;***;Please see my complaints dated 17 Dec 14 and 8 Dec 14 ***/GO)<br> <br> I called your call centre today and spoke to Steve, who told me that my request for a refund \has been escalated\"". I am not exaggerating when I say that today is the 5th time I have heard this. I requested to speak to a Manager and was transferred to Ntuti. She told me the same thing as Steve and advised that \""all I can do is follow up\"". <br> <br> It is now THREE MONTHS since requesting a refund"