Transferred Line Not Allocated to My Account

After transferring my Telkom line I was allocated a new number, the new number allocated to me was never transferred out of the name of the company it was previously allocated to. It now appears as if the previous owners account has been suspended (As informed by 10210) hence my line suspended.<br> I have made 3 visits to the Telkom store and spent countless hours on the phone to 10210 and keep getting transferred to sales however they just don't respond. <br> All I want is for someone to contact me allocate the number to my account and hopefully this can be sorted