AM
Anna M

1 reviews | Active since Jun 2016

13 Jun 2016, 20:02

Transfer of Telkom Business line to new premises

<p>We had to relocate our business Poormans Paradise Dealers t/a Repti Pets to new premises as the old premises was sold and we were not advised. Requested Telkom to move our line with old number as all our customers know us for many years with this number. Telkom advised me to send an e-mail to cancell one of the two lines and they will transfer old number. Last week they had to install cables as there were no lines available and then transfer the old number to the new number,. Both old and new number now says this number do not exist and after numerous phone calls and e-mails we are now 3 weeks without our telephone and ADSL line and we are loosing lots of business as our clients do not know where we have moved to. Our old number is ********** 121 and was already added by Trudon in the new Telephone directories with new address. Please can you assist as I keep phoning with no joy and seriously loosing customers.</p>

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