NO
Noelle O
1 reviews | Active since Oct 2015
02 Oct 2015, 13:48
Transfer of Ownership- impossible
I have searched for days for information on how to transfer ownership of a Telkom landline. There is no information on the Telkom website. As a last resort, I will need to cancel my landline and suggest to the new owners that they use a different service provider. However I cannot find any information on how to go about doing that either!<br> There is no longer a Telkom Direct store in Grahamstown, the nearest being 130km away in Port Elizabeth. I have spent 3 x 15min sessions on the 10210 number waiting for an operator, only to be cut off before connecting to anyone.<br> A very frustrating business.
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Replies (1)Telkom's replyOfficial
02 Oct 2015, 16:38Hello NoelleO,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM151872.
We apologise for any inconvenience caused.
Kind regards
Igsaan
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM151872.
We apologise for any inconvenience caused.
Kind regards
Igsaan
Telkom Social Media Team
Telkom's reply02 Oct 2015, 16:38
Official
Hello NoelleO,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM151872.
We apologise for any inconvenience caused.
Kind regards
Igsaan
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM151872.
We apologise for any inconvenience caused.
Kind regards
Igsaan
Telkom Social Media Team
