Transfer of line - 2 appointments dishonoured, no call, no follow-up, line not active on premises. What is going on?

<p>I requested a line transfer from my previous address in Cape Town, to my new address in Secunda. The first request was done online on 28 June, after a week of not hearing from Telkom, I followed up on 10213 and was told that the transfer was never logged (I did get a reference number). The agent then logged the transfer (10 July), I waited a few more days and received an sms from Telkom thanking me for activating a new service, even though no one from Telkom had been at the premises. I called 10213 again, and they told me the line was active, this is impossible since there was no technician at the premises and I don't even know my new number! There was an escalation, someone finally came out and confirmed that there was no line at the premises. Again no action from Telkom, I called 10213 again, and was told that not only had nothing been done, and the first technician **** about coming out, but that my line in Cape Town had been reactivated! The line was cancelled again, I made a new appointment for yesterday (20 July) - NO ONE SHOWED UP! I complained to 10213 again this morning, and I was told that someone would come out today, guess what, NO ONE SHOWED UP! I have just called again, and have been told there is another appointment scheduled for Monday 24 July. No one called me, there was no sms, and I am willing to bet that it will be yet another no show! When I moved to Cape Town, I had to wait 6 weeks for a line, and another 2 months to get ADSL services. I need a voice line, that is ADSL compatible URGENTLY! What do I need to do? Who do I have to call? How on earth has Telkom not disciplined anyone in Secunda for lying about activating a line when there is no service at the premises? Please HELP ME! I do not know what else I can do!</p>