TRANSFER OF CURRENT TELKOM LINE

My mom moved to the old age home 1st Sept2017. On Sept 3rd we took her to Woodland's Telkom branch to complete the forms for a transfers of her line to the old age home. All forms were completed and signed and they told us that the line will be transfered within 2-3 weeks. Two weeks later I went in again to trace the progress. The transfer was not logged. I logged the transfer again. Oct 1st i went to Woodland's branch to find out where the problem might be only to find that the transfer was not logged. I Logged the transfer with Rhulani Nokeri October 1st again. November 1st I went in to cancel their service and complete the cancellation with Dudu Kabini. My mother has no Telkom service and still have to pay the monthly account of R480.00 I phoned Telkom this morning to finalize the account's final payment only to hear that she has to pay for November and the service will be cancelled December 1st.

Telkom cannot deliver the services requested :( I have to drive a 140km each time when I went in to see them as we don't have our own Telkom branch in Bronkhorstspruit

We phoned an independent service provider Friday 3rd November for their handset and data line. We received the instrument today 6/11, and the phone is in a working condition.