WM
WILHELMINA M
1 reviews | Active since Jan 2016
19 Apr 2016, 14:56
TRACE LOCATOR ADDED TO MY CREDIT STATUS
IN MARCH THIS YEAR I FILED MY COMPLAIN WITH HELLO PETER FOR A MOBILE PHONE WHICH TELKOM IS BILLING ME THOUGH THE PHONE WAS RETURNED BACK TO THEM. THEY RESPONDED BY SAYING THE THEY ARE CONFIRMING THAT THE CONTRACT HAS BEEN CANCELLED AND THEY WILL NEVER DEBIT . THE CASE NUMBER FOR THIS IS ***5. LAST WEEK I RECEIVED AN SMS STATING THAT I AM IN BREACH OF CONTRACT OF R143.77 WITH TELKOM , REF NUMBER ***. THE OTHER MESSAGE STAT THAT A TRACE LOCATOR HAS BEEN ADDED TO MY CREDIT STATUS .
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Replies (1)Telkom's replyOfficial
19 Apr 2016, 18:40Hello justine04,
Thank you for making contact with us again
This response serves as confirmation that your query has been received and is currently under investigation, we will provide feedback as soon as possible.
We do apologize for any inconvenience we have cause to you.
Regards
Telkom Social Media Team
Thank you for making contact with us again
This response serves as confirmation that your query has been received and is currently under investigation, we will provide feedback as soon as possible.
We do apologize for any inconvenience we have cause to you.
Regards
Telkom Social Media Team
Telkom's reply19 Apr 2016, 18:40
Official
Hello justine04,
Thank you for making contact with us again
This response serves as confirmation that your query has been received and is currently under investigation, we will provide feedback as soon as possible.
We do apologize for any inconvenience we have cause to you.
Regards
Telkom Social Media Team
Thank you for making contact with us again
This response serves as confirmation that your query has been received and is currently under investigation, we will provide feedback as soon as possible.
We do apologize for any inconvenience we have cause to you.
Regards
Telkom Social Media Team
