Totaly unhelpful

<p>We have just purchased a house in Bedfordview that has a phone and ADSL line installed. The seller and I went to Telkom Eastgate to change the phone/ADSL line into my name Ref: ********** 56A this happned on the 10th May 2017. I have been down to the Telkom office Eastgate every day for five days in a row trying to get the ADSL line sorted out. Ref: A ********** 3 but all to no avale. The most anoying thing is that before you get back into your car you get a message "Please rate out service" how do you rate this lack of service?</p> <p>The line has now been put into the "Holding Pool" but we have to just sit around hoping that someone will do there job!</p>