Totally non responsive service
<p>Logging a complaint on Hellopeter, calling the call centre, speaking to the agents via on line chat, going into store.. nothing works. No responses.. Telkom is like a big black hole. I am going to lodge a complaint with the Competition Commision as they dominate the market and then do not deliver customer service at all. </p>
HI lee-ann-lancaster
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received and escalated . Please be assured that we have tasked our team to investigate and provide feedback as soon as possible.
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Regards
keagan
Telkom Social Media Team
Best regards,
HI lee-ann-lancaster
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received and escalated . Please be assured that we have tasked our team to investigate and provide feedback as soon as possible.
Interaction ***
Regards
keagan
Telkom Social Media Team
Best regards,
Again.. **** promises from Telkom. NO response.
Today I will lodge a complaint with ICASA , The Competition Commission and the Consumer Ombusdman
Again.. **** promises from Telkom. NO response.
Today I will lodge a complaint with ICASA , The Competition Commission and the Consumer Ombusdman