TOTALLY IGNORED BY TELKOM

We are a Cellular franchise that requested for an imdoor transfer of lines. The order was placed on 26 June'15 however Telkom has \forgotten"to attend to this specific order and threfore we are unable to open the new store as the lines have not been moved. I had been transferred to every department in Telkom and every single consultant had a different policy and procedure on how things work. Then we had been given bad unhelpful attitude from certain individuals who were not willing to listen to our situation and help us resolve it. As a major cellular franchise it is not the first time that Telkom has messed us around. Each consultant transferred me to every different department to which I had to wait close to 30-45 minutes for the call to be answered. We were advised about 3 times that someone would get back to us regarding the order and how they can assist however nothing has been done.<br> Totally disgusted at the manner in which certain Telkom individuals treat their clients and at the fact that they are unwilling to assist.<br> I would assume that Telkom being such a huge company has one standard procedure to follow for each query / request / fault logging / sales etc."""