Totally disgusted

Hello Everyone on the 16March and then again on the 22nd March I email all the necessary information to you to cancel my account. And yet you are still billing me. <br> <br> The information as requested<br> Signed cancellation form..<br> Copy of ID<br> Gave reasons why I demanded it be cancelled<br> <br> Reason for cancelling - I have been logging fault after fault, since the 24th of Feb and still you have not fixed my ADSL service. I pay for a 10Mb line yet you give me below 4Mb. It has been confirmed by your technicians that 10Mb is impossible in my area and yet for almost a year this is how you have billed me.<br> <br> WHY AM I STILL BEEN BILLED!!!!!! I HAVE CANCELLED YOUR CR8P SERVICE!!!! <br> <br> Tell Number - ***<br> Account Number - ***<br>