MR
Michelle R
1 reviews | Active since Dec 2011
21 Apr 2016, 11:15
Totally Disguisted
I have been in contact with Telkom since the 14th of April on behalf of my father whose landline isn't working . Today is the 21st of April and after having 2 Technicians here nothing has progressed any further! <br> My father is a sickly man and can only communicate with me via the landline which now obviously he cannot do.<br> I have spoken to Telkom on their online chat as well as calling in to resolve this matter as asap but to no avail.<br> <br> Yet, we still have to pay our telephone bills regardless.<br> My concern is my father and nothing further! <br> Your service is nothing but *********** to say the least.
Helpful (0)
Replies (1)0
Replies (1)Telkom's replyOfficial
21 Apr 2016, 12:58Hello MICCI8208,
Thank you for making contact with us and brining this to our attention.
This response serves as confirmation that your query has been received and attended. We have escalated the pending query with request for urgent tech support. We will provide further available updates as soon as possible.
Interaction ***
Regards
Keagan
Telkom Social Media Team
Thank you for making contact with us and brining this to our attention.
This response serves as confirmation that your query has been received and attended. We have escalated the pending query with request for urgent tech support. We will provide further available updates as soon as possible.
Interaction ***
Regards
Keagan
Telkom Social Media Team
Best regards,
Telkom's reply21 Apr 2016, 12:58
Official
Hello MICCI8208,
Thank you for making contact with us and brining this to our attention.
This response serves as confirmation that your query has been received and attended. We have escalated the pending query with request for urgent tech support. We will provide further available updates as soon as possible.
Interaction ***
Regards
Keagan
Telkom Social Media Team
Thank you for making contact with us and brining this to our attention.
This response serves as confirmation that your query has been received and attended. We have escalated the pending query with request for urgent tech support. We will provide further available updates as soon as possible.
Interaction ***
Regards
Keagan
Telkom Social Media Team
Best regards,
