Total *******

<p>I am having the worst service ever which turned a Pro-Telkom User into an Anti-Telkom User. I had a telkom line installed on the 29th of November 2016. On the 12 December The Line went totally dead, I left the line thinking it was just an area outage. I only reported the line on the 18th of December 2016, receiveing the following reference number: 109CWK181216. When the line went off I then received a bill of R1600. My contract was only for R799 a month. Technicians came and they went with no resolution to the line. Until today I have not been able to use the line. I have totally given up. I am sitting with a bill of R5000,00 already, yet a cancellation document has been sent to telkom on the 02.02.2017. The line has not been cancelled. I have no service, and telkom is just continuing to bill me for all the time. I literally used the line for about 15 days, and I am expected to cough up R5000.00 for line. I am sorry, I dont mind paying but treat a brother justly. I have subsequently been handed over to telkom's lawers.</p> <p> </p> <p>I would really like telkom to get back to me on this query please. </p>