TOTAL LACK OF SERVICE FROM TELKOM

For the 3rd time in as many months my landline is out of order again.This time we have been without a service for a week, and despite reporting the fault immediately there has been NO communication from Telkom apart from the token Sms acknowledging the fault- REF 22CRZ200116.No words can describe the inconvenience of this continual problem not to mention the ridiculous cell phone costs incurred whilst paying rental to Telkom for a non existant service.Calling the service centre is pointless- one is kept on hold for up to an hour. A call to the Area Manager is just as pointless- he does not answer his phone.<br> Telkom has absolutely no respect for its customers and has to be the most frustrating organisation to deal with.