TOTAL LACK OF INTEREST

On 3 June 2015 i logged a fault with telkom and was given fault ***. I advised the call center agent that the technician would need to contact me to gain access to the line inside the property, i was told a note was put on the system, i was then advised that it would take 5 to 7 working days to rectify the fault.<br> i have followed up with telkom numerous times since then ( on 8/6, 9/6, 10/6, 11/6, 12/6, 13/6) on each occasion i have been told the technician has been out to the property and couldn't gain access. (did he not read the note to contact me???)<br> <br> i rely on my adsl line to earn an income, i have now been forced to buy exorbitantly expensive mobile date which is costing me more than an uncapped subscription a month, i am also forced to use my cell phone to contact the call centers (another expense i don't need). is telkom going to compensate me for these extra costs i have to pay, and are they going to bill me pro-rata for the now nearly half a month i have been without service??? (we all know the answer to this don't we?)<br> <br> not even telkom can get hold of their elusive technicians.<br> <br> ALL I WANT MY ADSL LINE SORTED OUT, IS THAT TOO MUCH TO ASK????<br>