AS
Adrian S
1 reviews | Active since Dec 2015
08 Dec 2015, 16:58
Total lack of customer service
I am unable to get a reply from Telkom DSL support. Their email address is [Email Removed] They don't answer their phones either. It is unacceptable. It is one of those companies that you can never escalate the problem to higher management officials. I am very frustrated. All i need is a DSL line activated.
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Replies (1)
Telkom's replyOfficial
08 Dec 2015, 18:10Hello adrian.smith,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM176153.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM176153.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Telkom's reply08 Dec 2015, 18:10
Official
Hello adrian.smith,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM176153.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM176153.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media