TOTAL INEPTITUDE

Words fail me! Every telephone call I get I cannot answer - it gets dropped the first time and when people hopefully phone back a second time I have a 50% change of being able to answer the call. In terms of their 4mb Internet service - ***!!!!! Talk about *****, an average of 2.55Mbps download speed and upload is non existent. Tried to upload 4 videos again last night and let it run through the night - not even 20% uploaded this morning. Average speed between 0 - .11Mbps. This iS ***** - where is this a 4Mb line. Why don't you do honest advertising and say, \Pathetic 2.55Mbps download line and non existent upload speed line"? Then at least people know what to expect! Did I mention this is about my 20th complaint in a year? As for a refund for non existent and misleading service goes - tell me another joke. PLEASE anyone start a competitive company to these arrogant *********** **********! You don't sort this out for once and for all I am laying ******** charges at the SAP - I have had it with you!"""