SZ
Serdon Z
1 reviews | Active since May 2016
20 Jun 2016, 11:35
Total Indifference
<p>It has been a complete month since I submitted my Complaint to the management of Telkom Mobile regarding the issues I raised, for them to address.</p> <p>To this day not a single person has responded whatsoever.</p> <p>I consider this conduct by senior management indicative of the disregard perpetuated by the junior staff against their clients.</p>
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Telkom's replyOfficial
20 Jun 2016, 13:37Hi serdon
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. We would like to assist. Please confirm the nature of your query and provide line details if the issue regards a fixed service or the cell number if Mobile. Please use the following e-mail address to relay the requested details: Email: *** or alternatively reply to this private HP post. Please include the reference number below in the subject field if you choose to e-mail.
Interaction ***
Regards
Keagan
Telkom Social Media Team
Best regards,
Telkom's reply20 Jun 2016, 13:37
Official
Hi serdon
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. We would like to assist. Please confirm the nature of your query and provide line details if the issue regards a fixed service or the cell number if Mobile. Please use the following e-mail address to relay the requested details: Email: *** or alternatively reply to this private HP post. Please include the reference number below in the subject field if you choose to e-mail.
Interaction ***
Regards
Keagan
Telkom Social Media Team
Best regards,