Total Incompetence personified

I am a business client of Telkom, and as such have always been assured that business clients take priority.<br> I have now been attempting to speak to accounts as a result of an overcharge for 3 days now.<br> Each time I have had to hold on for more than 100 minutes, before actually putting down the phone in disgust.<br> When the phone is actually answered I am told that it is the wrong division and they will put me through to the right one. Yea Right.<br> Why does anyone bother signing up with Telkom.<br> What a disaster of a company.<br>