SJ
Siraaj J
1 reviews | Active since Apr 2010
23 Jun 2018, 16:34
Total Incompetence.. Helkom here we go!!
Thank you Telkom for once again never failing to disappoint!
I have a property where there are 2 fixed telephone with ADSL Lines. Asked Telkom to cancel the one and then they mistakenly cancelled both...The worst part was i got thrown from department to department for an entire 2 days.
Over a weekend!! REALLY!!
Logged a fault initially...Got a call from Openserve saying on their system it shows cancelled...
He advised to contact billing which i did, they the sent me to Sales... words cannot explain how the f*^k this happened...Please can someone give a call to resolve this matter..Asblf!!
The 1 line needs to be re-instated...ASAP
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Siraaj J's updateReviewer Update
06 Jul 2018, 09:53Hi Yazied,
I have now been still been offline for officially more than 2 weeks for an mistake not made by myself.
One would think Telkom would have escalated/prioritized this immediately considering its not a Customer error.
When will the line be re-instated.
Note: i can receive incoming calls but not make outgoing and my internet is still DOWN!!
TX
SJ
Siraaj J's update06 Jul 2018, 09:53
Reviewer Update
Hi Yazied,
I have now been still been offline for officially more than 2 weeks for an mistake not made by myself.
One would think Telkom would have escalated/prioritized this immediately considering its not a Customer error.
When will the line be re-instated.
Note: i can receive incoming calls but not make outgoing and my internet is still DOWN!!
TX