1 reviews | Active since Dec 2017
Total incompetence
I have been double charged for a device since march this year. Unfortunately no one seems to care to help. However they will call me none stop to offer me an upgrade. When you go to the shop for assistance (menlyn mall, mall of africa, centurion[both shops] and Sandton city) they will all pretend they want to assist you after you tell them the issue they all claim they system is offline lmao for heavens sake. The call centre is even worse a pure ces****l of incompetence nothing tops them except for home affairs its like they breathe it through the air-cons.
I have been patient but they treat me like dirt yet the audacity to call me and offer an upgrade. Im just a number.
I do not have a problem with my spend yet every other person jumps to that conclusion im sick of it.
The router is charged twice every month and no one seems to care why. Your executives are failing to create measures to safe guard or rather treat clients well no one and i mean no one knows what they are doing there its an abyss of incompetence.
I will cancel the other contract in December i have had it being a decent person who believes people do make mistakes has paid me no dividend yet i still suffer alone
I hate you guys
