Total Incompetence by Telkom, as usual!!!!

<p>I am a Telkom Customer.</p> <p>On the 9th of August 2016, I contacted Telkom so that they could move my line to my new Residence. I was told that everything will be sorted out and set up. After a week, I received no feedback from them regarding the matter. I then called again on the 17 th of August 2016 only to find out, to my surprise, that NOTHING had been done about my line being moved. The then redid the process causing even more delays to me. </p> <p>After this, the pitched up at my property without any phone call or sms the day before telling me they would be there so that i could take off to be on the premises for them to install the line. I had then rescheduled for the 1st of September 2016. I received an sms the day before confirming the installation of the line. I then got my girlfriend to take a day off so that she could be on my premises and she waited the ENTIRE day for them and they just did not pitch up. I phoned them again and they were supposed to phone me back within 24 to 48 hours and nobody called me back. I phoned again on 5 September 2016 and then I get told that it is scheduled for the 15th of September which is a day I cannot make.</p> <p>I have spent over R140.76 of airtime and have paid my Telkom bill and my girlfriend has lost a days salary due to their damn incompetence !</p> <p>I really need this to be sorted out.</p> <p>Kind Regards<br /> Pedro Marreiros</p>