1 reviews | Active since Mar 2017

04 Mar 2017, 11:22

Total incompetence

<p>Good day. </p> <p> </p> <p>I app**** for a Telkom line for both landline and ADSL over three weeks ago. After 2 technician visits and multiple 20min long phone calls I have to find out from afrihost that the line is still ceased. I go to the Telkom shop ( as pathetic as their call centre) to be told that the technician didn't do her paperwork.. so he sent her an email..An email really now...I pity the person who has Telkom mobile I can imagine the **** they go through daily..</p>

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Replies (2)
Telkom
Telkom's reply06 Mar 2017, 08:55
Official

Good day

Thank you for making contact with us. Please also send us a private reply or e-mail with your ID number for our team to assist.

E-mail address: ***
Subject line: AI***

We apologise for any inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team.

Best regards,

's update05 May 2017, 14:43
Reviewer Update

Good afternoon.

I sent a request with the correct form on the 7th of March to have my ADSL line to be moved to the holding pool to move my line to Afrihost. It's now 2 months later (originally you guys promise 21 days) and it's still not done. I need an answer please.