Total inability to resolve problems and selling what they cannot deliver on

<p>I have been struggeling with my internet connection for months. Telkom has a total inability to resolve the matter and sell services that they cannot deliver on:</p> <p>- Technicians come to house or somewhere in the streets and do something and then log the issue as resolved. This is never the case. When they meet me at the house I proof to them it is not resolved</p> <p>- They come and tell my wife the line was plugged in at wrong port (on 12 Jan) and problem is now resolved. I was called by Telkom and say that is nonsense!!! Let the technician meet me at my home. The same technician arrives and I proof to him your ADSL Mbps is less than 10% of what you sold to me</p> <p>- The latest is that I will NEVER get the speed that was sold to me BY TELKOM!!! If that is true, this amounts to a *****ulant transaction!!! How can you sell what you cannot deliver!! This is what your own technician tells me.</p> <p>- They deliver less that 25% of what they say my "profile" is, I say it is less than 10% of what you sold me.</p> <p> </p> <p>Telkom will probably comment that somebody will contact me. If they do contact me, they will again demonstrate a total inability to resolve the matter. NO customer service at all!!!</p>