Total disregard for customers and almost none existent service.

Telkom has the worst customer service that i have ever experienced. They seem to have absolutely no regard for the customer and only concerned with money. I purchased a data bundle (13GB) for R134 on the 10th of July 2019. For unknown reasons, the data stopped working same day after I have used about 3GB. I called Telkom the next day and complained. The Telkom service representative advised to switch off data roaming and restart the phone. I continued to experience same problems. When I purchase daily bundles on same phone, it works perfectly but the initial data still doesn’t work for me. I called in again on the 13th of July and was given same advice. When I explained I have done this initially, she advised she will log a dispute to the manager and i will get a call. I never got this call or any update re dispute. I called again for the third time on 15th of July with same complaint. I spoke to Amukelani who logged another dispute and promised to escalate the matter since mt data will expire on the 17th of July. I received a case number and was promised a call back. Today is the 21st of July and I still don’t have any response from Telkom regards this and the data has depleted. I am seriously considering switching to a different provider as Telkom is a waste of time and doesn’t have regard for their customer, this to add to their terrible coverage in most areas and unreliable service. I will advise anyone to choose a different provider for peace of mind.