KG
Kirsten G

1 reviews | Active since Aug 2016

20 Sept 2017, 11:35

Total Disgust From Telkom Mobile!!!

So, I recieved an sms notifying me that my payment bounced from telkom mobile, upon receiving that sms i made a call to the Telkom Mobile Call Center and advised her that i am aware the payment was rejected for some reason, I was advised by the agent that my account will be debited with the arrears as well as the amount due and that my account will NOT be suspended.

I Made contact with the call center again after realizing that my account has been suspended. I was advised that i will have to pay the arrears up front before they reconnect me and will still take 14 Days to do so!!

This is utter nonsense and i am so tiered of being **** to and told different stories!!

Think its time to move to another network and take my R1930.00 business somewhere else!!!!

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