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I went to a Telkom store(Cornubia mal) on the 9th of October to do a siw swap,till today the sim card is not active after being promised that the process would be emmediate.Ive went to the store 4 times and called the store and a consultant hung up on me.Requested to speak to the manager and I was told he doesnt know anything as the store belongs to his brother.I will be taking this matter further as Iam paying for a contract and not enjoying the benefits.The consultant who dropped the call is Zhane Khan and manager is ****m and no one knows his surname.If anyone can help please email at ********** since Telkom has taken away my prevelege of a cell number.