rM
rashil M
1 reviews | Active since Jan 2016
18 Jan 2016, 11:32
TOOK MY MONEY BUT GOODS DELIVERED!
On Monday 4 January I CONFIRMED the purchase of my LTE package at R599, the sales person then advised i would receive the package within 5-7 working days provided I had enough funds in my account to debit. The following day ( 5 January) my account was debited. To date I have not received a single response from Telkom and I have not received my product. I would go so far to say that I have a claim for damages in the form of non-performance. <br> <br> This is also the second complaint I have lodged on hello peter and the first was not even met with a response from Telkom.
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Telkom's replyOfficial
18 Jan 2016, 12:02Hello Madaree,
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated and feedback will follow.
Your ***
We sincerely apologise for the inconvenience.
Regards,
Moenieb.
Telkom Social Media Team.
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated and feedback will follow.
Your ***
We sincerely apologise for the inconvenience.
Regards,
Moenieb.
Telkom Social Media Team.
Telkom's reply18 Jan 2016, 12:02
Official
Hello Madaree,
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated and feedback will follow.
Your ***
We sincerely apologise for the inconvenience.
Regards,
Moenieb.
Telkom Social Media Team.
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated and feedback will follow.
Your ***
We sincerely apologise for the inconvenience.
Regards,
Moenieb.
Telkom Social Media Team.