Took Leave to be there for the Technician

After previous Post of Hello Peter. Finally got an appointment for a Technician for Last week Friday. I had taken Leave from work for this. Waited the entire day for a Technician, no one arrived. Also was Promised by the Social Media Team to call me on Fridat at 16:00 in the afternoon to follow up (NO FOLLOW UP CALL) Went Saturday to the Telkom Store in Centurion Mall. Asked the Consultant there to Cancel my Application as it has been almost 2 months now and i have had nothing from this Pathetic Company. Today I receive an SMS Saying that another appointment has been booked for this Thursday????? Really!!!! I asked for this to be cancelled now as I have had enough with this **** Service. I am NOT prepared to RISK another days worth of Leave. I have Proof that i had asked the Consultant in the Telkom Store on Saturday to Cancel this (Its an Email from the consultant to the Branch Manager), and i have all the SMS's received. Which i now will give the Media (Newspapers Inc.). And do NOT even bother with Your response saying that you guys are investigating the query, because I have even given up on the Telkom Social Media Team, they do not understand the sense of Urgency & Escalation.