Too many mistakes!!

<p>I am fustrated about the incompetance Telkom lack. Firstly wrong product, then lack of info, now wrong ammount been charged. I am battling over three weeks with my balance that i owe. My account balance was made R0.00 during the month of November. (was confirmed twice via telephone communication). By the end of November i received a statement, saying i owe Telkom over R440.00 for November.. Why??????</p> <p>I only rent a telkom line of R198.00pm and received a statement over R400 The balance should be not even close to R150.00 as not the full month of November was used. Several communications had been going on for three weeks and only stated that this has been forwarded to the accounts department, but now answer or feedback, i had to again and again queried my status.</p> <p>I received today a message from their 'Social Media' that i owe them R440.00 and did i pay?? flippen people. Sort this **** out, this is not my error. My balance was R0.00 during the month of November.</p> <p> </p>